FAQ

Are you guys BYOB?
Yes! We are a BYOB facility and Bring Your Own Food. We have table space and counter top space to setup food. Please bring your own plates and utensils. We do not have any on site.

What are your hours?
Monday: 11:00am – 11:00pm
Tuesday: 11:00am – 11:00pm
Wednesday: 11:00am – 11:00pm
Thursday: 11:00am – 11:00pm
Friday: 11:00am – 11:00pm
Saturday: 11:00am – 12:00am
Sunday: 11:00am – 12:00am

How much does it cost?
The cost is $15 (per person) for a 30 minute session or $25 (per person) for a 1 hour session
You can purchase tickets here.

How do I redeem a gift certificate?
There is an option at the end of checkout where you can click credit card or gift certificate as payment form, click gift certificate, enter the code from the gift cert, and you are good to go.
Click here to see a screenshot of where you can find the button to redeem your gift certificate.

How long is one session?
We offer 30 minute and 1 hour sessions. If it’s your first time in a virtual reality setting, these sessions come with an additional 10 minute instructional session to help you acclimate to your new surroundings!

Is there a minimum number of participants required?
VR can be played solo or with friends! There is no minimum number necessary to play.

Is there an age requirement?
No, Pittsburgh VR is a great activity for all ages with a few games having age restrictions.

Will the headset fit over my glasses?
The inner dimensions for the Oculus Rift are as follows: 6 inches (152mm) wide, 2.5 inches (63.5mm) tall, and 2 inches (50.8mm) at the deepest spot from the lens to the edge of the face padding. Please measure the frame of your glasses before coming to your reservation and wear contact lenses if necessary.

Is there parking?
There is free parking in the Aldi’s lot behind our building. There is metered street parking in front of our building, 25 cents for 30 minutes. These meters are monitored Monday-Saturday 9am-4:00pm.
Click here for a parking map.

Can I host a corporate event here outside of the regular schedule?
Absolutely! We have ample space, a private party room, catering options and anything else you may need. We can schedule your group a session for any available time that works for your entire group. Call or email us for more information.

What is the cancellation policy and what if I need to make changes to my booking?

We have a 1-week cancellation policy. You are able to cancel/reschedule your event as long as you give us at least one week notice.
Tickets sold are non-refundable if you choose to cancel/reschedule less than 1 week prior to your scheduled event.

Can I take pictures/videos?
Of course – and feel free to tag us on Instagram, Facebook, or Twitter! @pghvr

Are you affiliated with any other VR venues in additional cities?
We are not. Pittsburgh VR was proudly built, designed and operated by local Pittsburghers and is not a franchise.